Frequently Asked Questions

SostaBiz offers in-app support for both manufacturers and stores. Disputes can be raised through the help section, and our support team will resolve them promptly.

No, SostaBiz is not limited to mobile use. While we offer dedicated mobile applications for both Stores (retailers) and Pilots (manufacturers), the platform is fully accessible across all devices, including desktops, laptops, tablets, and smartphones.

Our responsive web interface ensures a seamless and optimized experience regardless of screen size or device type. Whether you're managing orders from a desktop at your store or checking product listings on the go with your phone, SostaBiz offers consistent functionality and performance.

You can download the mobile apps for an enhanced experience by visiting:
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SostaBiz is designed to be flexible, user-friendly, and accessible—wherever and however you choose to do business.

Each manufacturer undergoes a verification process by SostaBiz to ensure the authenticity and quality of products offered on the platform.

SostaBiz supports various categories including apparel, electronics, FMCG, beauty, home décor, industrial supplies, and more.

Yes, store owners can track their orders in real-time through the Store App, with updates on processing, dispatch, and estimated delivery time.

SostaBiz uses encrypted payment gateways and verified QR codes to ensure secure and traceable transactions, whether paid digitally or via cash.

Pilots are compensated per delivery. They can track earnings, delivery status, and route details directly in the SostaBiz Pilot App.

Pilots (delivery agents) are notified when a new order is ready for dispatch. They pick up products from the manufacturer and deliver them to the store using route-optimized delivery tools provided in the Pilot App.

Yes, the minimum order quantity is set by each manufacturer. It ensures cost-efficiency and helps in maintaining bulk wholesale pricing.

Stores can pay using:

• Cash on Delivery (COD) upon receiving goods.

• Digital Payments through SostaBiz Phone QR code, Paytm, or GPay.

Stores can download the SostaBiz Store App, browse products by category, compare prices, add items to their cart, and place bulk orders directly from the manufacturer.

If you are a manufacturer interested in joining the SostaBiz platform, getting started is simple and hassle-free. You can reach out to our team in any of the following ways:

• Call us directly at +91 74778 71182 to speak with a representative who can guide you through the process.

• Email us at help@sostabiz.com with your business details and product categories, and our onboarding team will respond promptly.

• Apply online by visiting https://sostabiz.com/become-manufacturer.php and filling out the application form. Once submitted, our verification team will review your details and connect with you to complete the onboarding.

After you are successfully verified, you will be given access to the SostaBiz Pilot App, where you can:

• Create and manage your product catalog.

• Set pricing, stock levels, and delivery preferences.

• Receive inquiries and orders directly from verified stores.

• Monitor performance with built-in analytics tools.

SostaBiz ensures a secure, transparent, and scalable environment where genuine manufacturers can connect with a growing network of store owners and grow their B2B wholesale operations. Our support team is always available to assist you throughout the setup and beyond.

Let us help you expand your reach and sell smarter with SostaBiz.

SostaBiz is designed for three types of users:

• Manufacturers looking to sell wholesale products.

• Stores (retailers or resellers) looking to buy directly from manufacturers.

• Pilots interested in managing and delivering orders locally.

SostaBiz is a B2B eCommerce platform that connects verified manufacturers (Sellers) directly with retailers (Stores). Manufacturers can list products for wholesale, while store owners can browse, place bulk orders, and choose from multiple payment options. Pilots (delivery personnel) help facilitate last-mile delivery.