Security at SostaBiz

At SostaBiz, your trust is our top priority. We are deeply committed to maintaining the confidentiality, integrity, and security of all user data and transactions on our platform. This page outlines the security principles, protocols, and guidelines that help ensure a safe and trustworthy environment for all SostaBiz users.

Table of Contents
  1. Data Protection & Privacy
  2. Account Security
  3. Payment Security
  4. Platform & Application Security
  5. User Responsibility
  6. Reporting a Security Issue
  7. Our Commitment

Data Protection & Privacy

  • End-to-End Encryption: All sensitive user data, including passwords, payment information, and business details, are encrypted using advanced encryption protocols (TLS/SSL).
  • GDPR & Indian Data Protection Compliance: We comply with applicable data protection laws, ensuring users have full control over their data and how it's used.
  • Secure Data Storage: All user information is stored in protected servers with restricted access, firewalls, and intrusion prevention systems.

Account Security

  • Two-Factor Authentication (2FA): Optional 2FA adds an extra layer of protection to your SostaBiz account.
  • Strong Password Policy: We encourage and enforce the use of strong, unique passwords to reduce the risk of unauthorized access.
  • Session Timeout: Inactivity-based automatic logout helps prevent misuse of your session, especially on shared or public devices.

Payment Security

  • Secure Payment Gateway Integration: All payments made on SostaBiz are processed through PCI-DSS compliant payment gateways.
  • Transaction Monitoring: Real-time fraud detection systems monitor all transactions to identify and block suspicious activity.
  • No Card Storage: We do not store full card numbers or CVV details on our servers.

Platform & Application Security

  • Regular Security Audits: We routinely test our platform for vulnerabilities through internal audits and third-party penetration testing.
  • Role-Based Access Control: Administrative and user permissions are tightly controlled to minimize exposure to data.
  • Secure APIs: All integrations with third-party services and mobile apps are done via secure, authenticated APIs.

User Responsibility

To keep your SostaBiz account secure, we recommend:

  • Never share your login credentials.
  • Always log out after using the platform, especially on public or shared devices.
  • Report any suspicious activity or unauthorized access to our support team immediately.

Reporting a Security Issue

If you believe you have discovered a potential security issue or vulnerability on our platform, please report it responsibly. Email us at security@sostabiz.com with the details, and our security team will respond promptly.

security@sostabiz.com

Our Commitment

We are committed to:

  • Maintaining the highest security standards.
  • Keeping you informed about updates to our security policies.
  • Taking immediate action on any credible threats or vulnerabilities.

Your safety is our shared responsibility, and we're here to help every step of the way.